FAQ
Frequently Asked Questions
General
What is Buddaflies?
Buddaflies is a Washington, DC-based lifestyle and apparel brand rooted in transformation, culture, and community. We offer original streetwear through our Apparel Store and a separate, curated 21+ gifting experience.
Do I need an account to shop?
No account is required to browse or shop from our Apparel Store. Access to the 21+ Gifting Menu requires age verification and is subject to applicable local requirements.
Orders & Shipping
How long will it take to receive my apparel order?
All Buddaflies apparel is made to order. Please allow approximately 7–14 business days for production, plus shipping time. You'll receive tracking information once your order ships.
Where do you ship apparel?
We currently ship apparel within the United States. Follow Buddaflies for future international shipping updates.
Can I change or cancel my apparel order?
Because production begins shortly after an apparel order is placed, changes or cancellations must be requested within 24 hours. Email info@buddaflies.com as soon as possible. We cannot guarantee that a request can be accommodated once production has started.
Apparel
Is Buddaflies apparel made to order?
Yes. Each piece is produced after your order is placed, helping us reduce excess inventory and create with greater intention. Production typically takes 7–14 business days.
What if my item doesn't fit?
Please review the size guide provided on the product page before ordering. Because our apparel is made to order, sizing-related returns or exchanges are subject to our Return Policy. For assistance, email info@buddaflies.com.
21+ Gifting Menu
What is the 21+ Gifting Menu?
The Gifting Menu is a separate, age-restricted Buddaflies experience offering curated gifting options for eligible adults. Pickup and local delivery are available in the Washington, DC area, with shipping available to select eligible locations. The Gifting Menu operates daily from 11 AM–8 PM ET.
Is the Gifting Menu available everywhere?
Pickup and local delivery are currently available in the Washington, DC service area. Shipping may also be available to eligible locations. Availability varies by location and product. You must be 21 or older, complete age verification, and comply with all applicable requirements.
Membership
Does Buddaflies offer a membership program?
Yes. Buddaflies offers tiered membership options featuring exclusive perks, early access to select drops, and member-only benefits. Visit our Membership Guide for current details and eligibility requirements.
Contact
How can I contact Buddaflies?
Email us anytime at info@buddaflies.com. Our 21+ Gifting Menu operates daily from 11 AM–8 PM ET. Please allow time for our team to respond to apparel inquiries submitted outside regular support hours.